Advanced Email Marketing Conference Europe 2026

The Advanced Email Marketing Conference Europe 2026 is a one day conference focused on email marketing, CRM and customer engagement. Now in its third annual edition, the event brings together email and CRM professionals from across Europe to explore customer centric strategies, AI advancements, data driven marketing and the future of email.

September 24, 2026

The conference brings together more than 20 senior, head and director level email and CRM professionals from leading brands across sectors including retail, travel, food, luxury goods and apparel. The program combines expert presentations, three interactive panel discussions and dedicated networking opportunities, with a strong focus on practical insights and real brand experience.

AI and the Future of Email

Sessions explore how AI powered automation can improve creativity, efficiency and measurable performance. Attendees can also examine emerging technologies and changing customer behaviours that are expected to shape email marketing in the years ahead.

Customer Centric Email and Personalisation

The program focuses on understanding customer needs, preferences and behavioural signals to create more relevant email experiences. Hyper personalisation is explored alongside approaches for building engagement and avoiding inbox fatigue.

Data, Measurement and Revenue

Speakers address how CRM data can be transformed into actionable insights that support growth and revenue. The conference also examines how email can develop from a relationship channel into a measurable revenue engine.

Deliverability, Automation and Growth

Attendees can learn about deliverability techniques, automation strategies and approaches for maintaining engagement while improving efficiency. Sessions also cover how email can complement broader omnichannel strategies.

Loyalty, Retention and Compliance

The conference explores CRM journeys designed to strengthen customer loyalty and retention. Data privacy and compliance are also addressed as important elements of building trust and protecting long term email marketing performance.

Speakers Include:

  • Ekaterina Sytova, CRM Lifecycle Marketing Manager, EMEA, Uber
  • Patricia M. Bacigalupe, Fan Engagement & Loyalty Manager, LALIGA
  • Suhib Mustafa, Senior Management & CRM Development, Delivery Hero
  • Ronald Heyerdahi Griffin, CEO & Founder of Seen.io
  • Gabriele Gervasi, Senior Operations CRM Manager, FLIX
  • Veronica Magni, Senior CRM Manager, Just Eat Takeaway.com
  • Martin Hofling, Global Marketing Manager, Chupa Chups
  • Miruna Mitu, Global Digital Marketing & E-Commerce Manager, Philips
  • Anne Lathouwers, Head of Growth Marketing & Communication, Essent
  • Tom Baker, CRM Manager, Mony Group
  • Aleksandr Perezhogin, Head of CRM, IBOOD
  • Gabriela Carminatti, Global eCommerce & Marketing Manager – Martech, Giant Bicycle
  • Lara Pereira, Global CRM Strategy Manager, Nestle
  • Thomas Dibble, Global Marketing Operations Lead – E Mobility, Shell
  • Flavio Adriano Lervolino, Senior CRM Manager – Growth, Weroad
  • Matt Bierce, CRM Content Manager & Senior Creative Copywriter, Freeletics
  • Chris Lam, Marketing Manager, Forklift Centre
  • Nicki Pabst, CEO of Better Email
  • Davide Macchi, Senior Data Analyst, Weroad
  • Simon West Henriksen, Co-founder of Better Email
  • Guy Hanson, VP – Customer Engagement, Validity

The Advanced Email Marketing Conference Europe 2026 is designed for email marketers, CRM leaders and professionals responsible for customer engagement and retention. With European perspectives, cross sector case studies and practical sessions, it provides an opportunity to explore current email marketing strategies and emerging developments in the field.

Topics

AI Marketing Email Marketing